Your right to privacy when dealing with us is one of our primary concerns. Different World has no desire or intent to infringe on your privacy while using our services. Below are the guidelines we use to protect any personal information you may give us as you interact with our web site:

Our privacy policy

We will only collect, store or use your personal information for specific purposes. We use your information to support and enhance our relationship with you, for example to process your reservations, provide customer service, and share company news and offerings with you, or for other legitimate reasons described by law. We do not sell your personal information. We only share your personal data outside Different World with your consent, as required by law, or with companies that help Different World fulfil its obligations with you, and then, only with partners who share Different World’s commitment to protecting your privacy and data. At any time you may contact Different World with any questions or concerns you may have with respect to this privacy policy. You may also ask at any time to be informed about the personal data that Different World holds about you and request, as appropriate, correction or deletion. Our goal is always to ensure the highest levels of security and confidentiality.

The information we collect about you

Different World only asks for specific types of personal information. We ask you to provide information that will enable us to process your reservation or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, or to follow up with you after your visit.  Different World will collect information when you:

• Register on one of our web sites;
• Request a quote for services via one of our websites or the telephone;
• Place an order for services via one of our websites or the telephone;
• Provide feedback in an online survey;
• Participate in promotional offers; or
• Subscribe to a newsletter or mailing list.

In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, transactional information such as your preferences, reservation reference number, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services, or register or subscribe you to services or offers.

Cookies

The table below explains the cookies we use and why:

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playback of embedded videos using the privacy-enhanced mode.

How we use this information

The information you provide will be kept confidential and is collected and processed for the following general purposes, or for any other legitimate purpose described by applicable law:

• To process your reservation or provide requested services;
• To fulfill requests for services;
• To improve our services;
• To contact you; and
• To customize advertisements and site content

Newsletters, mailing lists and requests for information

If you request, we will send you information about our various properties and services. Such information may encompass special offers, updated property information and other new properties and services from Different World. Only Different World will send you these direct mailings. If you do not want to receive these mailings any longer, simply unsubscribe by contacting us at  info@differentworld.com.

When we will share your personal information with a third party

Your information may be shared with agents or contractors performing services for Different World, such as Different World’s hotels and ground handling agents. If so, Different World will seek to ensure that the information supplied is used only in connection with the functions these parties will be performing for Different World, and that all such information is treated in a confidential manner.

Different World will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

Personal information (such as name, address and phone number) or details of your reservation will not be given or sold to any outside organization for its use in marketing or solicitation without your prior consent.

Third-party sites

Please be aware that other websites, including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites.

Your rights

Upon your written request, and within 30 days, we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Contacting Different World

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address: