Your right to privacy when dealing with us is one of our primary concerns. Different World has no desire or intent to infringe on your privacy while using our services. Below are the guidelines we use to protect any personal information you may give us as you interact with our web site:
The information we collect about you
Different World only asks for specific types of personal information. We ask you to provide information that will enable us to process your reservation or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, or to follow up with you after your visit. Different World will collect information when you:
- Register on one of our web sites;
- Request a quote for services via one of our websites or the telephone;
- Place an order for services via one of our websites or the telephone;
- Provide feedback in an online survey;
- Participate in promotional offers; or
- Subscribe to a newsletter or mailing list.
In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, transactional information such as your preferences, reservation reference number, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services, or register or subscribe you to services or offers.
The table below explains the cookies we use and why:
|Session ID||Strictly necessary||PHPSESSID
|These session cookies contain a number that is used to uniquely identify your browser. It is required to display certain types of dynamic content in the site, and to track your progress as you make a reservation. This cookie is deleted when you close your browser. These cookies will be stored on your machine for the duration of your session even if you choose to opt-out of non-essential cookies as our site cannot function properly without it.|
|Preferences||First party||browser||This persistent cookie contains a number that is used to uniquely identify your browser. It is used to remember your choices when you use our booking system.|
|Reseller||First party||reseller||This persistent cookie is used to record a reseller lead so bookings can be credited to the correct account.|
|Google Analytics||First party||_utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|Google +1||First party||PREF||
You may click on a Google +1 button on one of our pages to indicate that you like it. By default, Google uses your +1 button likes to personalize non-Google sites. This means that you may see advertisements and other content on different sites depending on what items you liked (clicked +1 for) in your Google+ profile.
To manage your Google +1 settings go to https://plus.google.com/settings/plus
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playback of embedded videos using the privacy-enhanced mode.
How we use this information
The information you provide will be kept confidential and is collected and processed for the following general purposes, or for any other legitimate purpose described by applicable law:
- To process your reservation or provide requested services;
- To fulfill requests for services;
- To improve our services;
- To contact you; and
- To customize advertisements and site content
Newsletters, mailing lists and requests for information
If you request, we will send you information about our various properties and services. Such information may encompass special offers, updated property information and other new properties and services from Different World. Only Different World will send you these direct mailings. If you do not want to receive these mailings any longer, simply unsubscribe by contacting us at firstname.lastname@example.org.
When we will share your personal information with a third party
Your information may be shared with agents or contractors performing services for Different World, such as Different World’s hotels and ground handling agents. If so, Different World will seek to ensure that the information supplied is used only in connection with the functions these parties will be performing for Different World, and that all such information is treated in a confidential manner.
Different World will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.
Personal information (such as name, address and phone number) or details of your reservation will not be given or sold to any outside organization for its use in marketing or solicitation without your prior consent.
Upon your written request, and within 30 days, we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
Contacting Different World
If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address:
Different World Travel Ltd.
44 Osborne Mews